What this queue is for
A listing is refused for a pixel count more often than for anything else about the photograph, and the number that refuses it differs by platform. The table below is the shape of that problem: what each platform says, with its source and the date it was checked, next to the factor a 500-pixel supplier file needs to clear it. Etsy’s figure applies to both sides, so choose “a minimum on both edges” for it in the rule step.
| Platform | What it says | Source | Factor from 500 px | Passes a file |
|---|---|---|---|---|
| eBay | Minimum 500 × 500 px; about 1600 × 1600 recommended | eBay Help: adding pictures | 1× for the minimum, 3.2× for 1,600 | 0 / 9 |
| Etsy | Width and height of at least 2,000 px | Etsy Help: listing photos | 4× | 9 |
| Shopify | 2048 × 2048 for square images usually displays best | Shopify Help: product media types | 4.1× | 9 |
| Amazon | 1,000 px on the longest side for zoom — confirm on the official portal | Secondary sources only | 2× | 9 |
The last column is the one worth reading twice. The pass count does not move with the factor, because neither network takes a factor — both work on tiles of your source, and a 500-pixel source is nine passes whether you asked for twice the size or four times it. That is why a small original is such a good input and a large one is such a poor one.
Running a folder
Pick the floor you are listing against, set the factor that clears it with a margin, and press the calibration control. The estimate that comes back is measured on the machine you are sitting at, so it already knows whether that is a coffee or an afternoon.
What it opens, what it refuses
- Nothing here checks a listing against a platform rule. The table is reading material; the queue changes a size and says how long it took.
- Aspect ratio, background colour, file-size caps and colour profile are all separate requirements and all outside this domain.
- A set already past the floor gains nothing from a pass through this queue, and the page would rather say so than run it.
Asked mid-run
Are these floors current?
A platform rejected my file even though it clears the pixel floor. Why?
Should I aim for the minimum or well past it?
My supplier files are already over the floor. Do I need this at all?
Reference: the numbers
- Catalogue intakeSupplier thumbnails against a marketplace floor: opens at 2×, WebP out, named for a shop.
- Small sources, better resultsWhy a 500 px source beats a 4,000 px one on both quality and wall-clock time.
- Runs, warns, refusedThree bands, two thresholds, the halved iOS envelope and the arithmetic floor beneath all of it.
- Where the minutes come fromTile geometry read off both graphs, the per-pass figures, and the calibration that replaces them.




